RIVACY POLICY
This Privacy Policy explains how personal data is collected, used and stored when using the Lahepere Villa website, e-shop and accommodation booking services.
The Lahepere Gourmet e-shop and Lahepere Villa accommodation services are provided by different service providers.
The seller of Lahepere Gourmet e-shop products is Helen Vihtol, operating as an individual through an Estonian entrepreneur account.
The accommodation service is provided by Lahepere Kodumajutus OÜ, registry code 17235144, address Liivaranna tee 1, Kloogaranna village, Lääne-Harju municipality, Harju County 76708, Estonia.
Contact:
info@laheperevilla.eu
+372 533 20 555
- PERSONAL DATA WE MAY COLLECT
Depending on how you use the Lahepere Villa website and services, we may process the following information:
• name;
• email address;
• telephone number;
• billing and delivery information;
• e-shop order details and purchase history;
• accommodation booking information;
• arrival and departure dates;
• number of guests and other information required to manage a booking;
• information voluntarily provided by the customer;
• payment-related information to the extent required to confirm a payment;
• technical website usage information and information collected through cookies, where applicable.
- WHY WE PROCESS PERSONAL DATA
Personal data may be used for:
• receiving and fulfilling e-shop orders;
• arranging product delivery;
• processing and managing accommodation bookings;
• processing and confirming payments;
• communicating with customers regarding orders and bookings;
• providing arrival and accommodation information;
• customer service and responding to enquiries or complaints;
• fulfilling accounting and other legal obligations;
• improving our services and website experience;
• sending information about Lahepere products, services and offers where legally permitted.
- E-SHOP DATA PROCESSING
When placing an order in the Lahepere Gourmet e-shop, the information provided by the customer is used to process the order, arrange payment and delivery, and communicate with the customer.
The seller and payment recipient for the e-shop is Helen Vihtol, operating as an individual through an Estonian entrepreneur account.
LHV payment services are used for processing e-shop payments.
Information required for payment processing may be transferred to the relevant payment service provider in accordance with its own terms and privacy policy.
- ACCOMMODATION DATA PROCESSING
The accommodation service provider is Lahepere Kodumajutus OÜ.
The Edhotels/BOUK booking platform is used to manage accommodation bookings and Maksekeskus is used to process accommodation payments.
Information provided during the booking process is used to provide accommodation services, process payments, communicate with guests and provide arrival and stay information.
BOUK/Edhotels and Maksekeskus may process personal data in accordance with their own privacy policies.
- MARKETING AND INFORMATION ABOUT NEW PRODUCTS
Lahepere Gourmet may use the email address of an existing customer to send information about similar Lahepere products, new products and offers where the contact details were obtained in connection with a previous purchase and the customer was given a clear and simple opportunity to object to such use.
Every marketing email includes a simple and free way to unsubscribe from future marketing communications.
Where a person is not an existing customer, or where contact details are intended to be used for other marketing purposes, separate consent will be requested where required.
Customers may opt out of marketing communications at any time.
Unsubscribing from marketing does not affect existing orders, accommodation bookings or the use of other Lahepere Villa services.
- COOKIES AND WEBSITE USAGE DATA
The Lahepere Villa website may use cookies and similar technologies to ensure the website functions correctly, collect usage statistics and improve the user experience.
Where consent is legally required for certain cookies, such cookies will only be activated after the user has provided the relevant consent.
Users can manage their cookie preferences through the options provided on the website or through their browser settings.
- WHO MAY RECEIVE PERSONAL DATA
Personal data may be shared only where necessary for providing a service or fulfilling a legal obligation.
Service providers may include:
• LHV – e-shop payment processing;
• Maksekeskus – accommodation payment processing;
• Edhotels/BOUK – accommodation booking platform;
• delivery and parcel service providers;
• accounting service providers;
• website hosting and IT service providers;
• other service providers necessary for fulfilling an order or booking.
Only the information necessary for providing the relevant service is shared.
- HOW LONG WE KEEP PERSONAL DATA
Personal data is retained only for as long as necessary for the purpose for which it was collected or for as long as required by law.
Accounting records and information relating to transactions are retained for the period required under applicable law.
Contact information used for marketing purposes is retained until the customer opts out or until there is no longer a lawful basis for processing it.
- YOUR RIGHTS
Depending on applicable law, you may have the right to:
• receive information about the personal data we process about you;
• request access to your personal data;
• request correction of inaccurate information;
• request deletion of personal data where there is no lawful basis for retaining it;
• request restriction of processing;
• object to certain processing of your personal data;
• withdraw previously given consent;
• opt out of direct marketing at any time;
• request data portability where applicable.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
- DATA SECURITY
We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.
Access to personal data is limited to persons and service providers who require it in order to perform their duties.
- PROCESSING OUTSIDE THE EUROPEAN ECONOMIC AREA
If a service provider processes personal data outside the European Economic Area, appropriate safeguards required under applicable data protection law will be used.
- QUESTIONS AND COMPLAINTS
For questions, requests or objections relating to personal data, please contact:
info@laheperevilla.eu
+372 533 20 555
If you believe your personal data has been processed unlawfully, you have the right to contact the Estonian Data Protection Inspectorate.
- CHANGES TO THIS PRIVACY POLICY
Lahepere Villa may update this Privacy Policy when our services, service providers or applicable legal requirements change.
The current version will always be published on the Lahepere Villa website.
Last updated: 5 October 2026